Dr. Lisa Metzger-Mugg serves as the Senior Director of Academic Administration in the Office of the Provost, where she oversees administrative operations and provides strategic and operational support across the Institute’s academic enterprise. In this role, she leads complex administrative projects, facilitates cross-campus planning efforts, and partners with senior leadership to advance academic priorities and institutional effectiveness. Previously, she served as Vice President of Program & Operations/COO at The Duke of Edinburgh’s International Award USA, a global youth development organization, and as Chief of Staff for the Executive Vice President at Northwestern University, where she oversaw enterprise-wide administrative functions including finance and budget planning, human resources, facilities, information technology, audit and compliance, and communications, and coordinated Board of Trustees committees on finance, audit, educational properties, and executive compensation. Earlier, she led Northwestern’s Institutional Research Office and teaches in its Higher Education program at the School of Education and Social Policy.